A & O, in partnership with HelpAge Canada and Gluu Technology Society, is excited to offer the following volunteer opportunity:
Digital Coaches will work one-on-one with older adults to help them increase their digital literacy. Both clients and volunteers will be provided with the same device (tablet computer) for the digital coaching sessions. These sessions will take place over the phone and can occur in the daytime, evenings, or weekends, depending on the availability of the volunteer and client.
HelpAge Canada is working with Gluu Technology Society to provide a digital literacy program for A & O clients. Gluu will provide the training, teaching resources, student learning materials, and the support you need to succeed as a Digital Coach.
The Digital Coach helps to answer basic digital skills questions in simple terms and provides encouragement to older adults through regular, one-on-one check-ins.
In summary – an estimated 5 hours of support per older adult. So if a volunteer would like to support 5 older adults – they should anticipate 30 volunteer hours (5 hours for training and 25 hours of support) with about half of this being in the first month. (Volunteer hours are weighted upfront for training and device receipt)
Due to the limited number of tablet computers available, it is preferred that each volunteer is able to support five older adults. However, if this is not possible, we can look into ways to safely share the tablets between volunteers.
* As part of the application process, you will be asked to provide 3 references and complete a Criminal Record Check with Vulnerable Sector Search. A & O will reimburse you for the cost of the Criminal Record Check.
Gluu provides the resources to help you become a successful Digital Coach. Our training materials include online video classes, downloadable teaching resources, scripted lesson plans, details FAQs, and live training events with the Gluu Team.
Digital Coaches as not expected to answer complicated tech support questions - leave those to us! Your role is to help answer the basic digital skills questions, and provide encouragement. It you need help, our team is here to provide answers to you and to your students.